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Corporate Scorecards

Why Develop Corporate Scorecards?

Developing Corporate Scorecards is a facilitated session for senior executives, which focuses on developing and agreeing on the organisation's scorecard based on vision and strategy.

Organisational Scorecards translate vision and strategy into a coherent set of objectives and measures, organised into four or more dimensions:

bpur.gif (807 bytes) Financial
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bpur.gif (807 bytes) Customers
bpur.gif (807 bytes) Internal Processes
bpur.gif (807 bytes) People
bpur.gif (807 bytes) Innovation and learning

Most financial measures tell the story of past events. They are mainly lagging indicators in that they measure what has already happened. The Balanced Scorecard complements financial measures of past or current performance with measures that drive the whole well-being of the organisation.

Leading indicators measure initiatives that lead up to the final outcome, i.e. steps taken to grow market share; process improvements that will lead to greater efficiency; and steps taken to develop and grow the people who comprise the business.

Long-term business health cannot be measured by financial data alone. Future value is derived from investment in employees, customers, suppliers, processes, technology and innovation To measure these initiatives, a different set of measures is needed.

The dimensions of the Balanced Scorecard approach was derived by Kaplan and Norton in 1990 and contain slightly different dimensions. In any application of the scorecard, the objectives and measures are derived from the organisation's vision and strategy, and organisational performance is viewed from several perspectives in addition to the financial.

A performance culture starts with a clearly communicated direction.

Learning Objectives

The primary objective of Developing Scorecards is to translate the strategy of the business into a framework that will help generate alignment of individual, departmental and organisational initiatives towards the achievement of common goals.

Outcomes

bpur.gif (807 bytes) A common framework that communicates strategy
bpur.gif (807 bytes) Greater focus and alignment across the organisation
bpur.gif (807 bytes) The organisation becoming outcomes-focused rather than task-focused
bpur.gif (807 bytes) Clear strategies and performance measures

Content

bpur.gif (807 bytes) The Dimensions of the Scorecard
bpur.gif (807 bytes) Key Performance Indicators - what makes a good KPI
bpur.gif (807 bytes) Developing Objectives - What are we doing and Why are we doing it
bpur.gif (807 bytes) Performance Measures - focusing on outcomes relating to Cost, Quality, Quantity and Time
bpur.gif (807 bytes) Developing the Organisation's Scorecard

What Next?

If you are interested in more information please give us a call on +61 412 026 909 and ask to speak to one of our consultants. 

Alternatively e-mail us at info@emdgroup.com.au or use the form on our Contact Us page.

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